Prescribed complaint form under Rule 8.1.4 the Notaries Practice Rules 2019

My notarial practice is regulated through the

Faculty Office of the Archbishop of Canterbury:
The Faculty Office 1,
The Sanctuary
Westminster
London SW1P 3JT
Telephone 020 7222 5381
Email faculty.office@1thesanctuary.com
Website www.facultyoffice.org.uk

If you are dissatisfied about the service you have received please do not hesitate to contact my firm:

Dillex Solicitors Ltd.
20 Colvin Road
East Ham
London
E6 1JL
Tel: 020 3609 4411
Email: angela.notary@dillexsolicitors.com

If we are unable to resolve the matter you may then complain to the Notaries Society of which I am a member who have a Complaints Procedure which is approved by the Faculty Office. In that case please write (but do not enclose any original documents) with full details of your complaint to the Secretary of The Notaries Society.-*

If you have any difficulty making a complaint in writing, please do not hesitate to call The Faculty Office for assistance.

Finally, even if you have your complaint considered under the Complaints Procedure, you may at the end of that procedure or after a period of eight weeks from the date you first notified me that you were dissatisfied, make your complaint to the Legal Ombudsman, if you are not happy with the result:

Legal Ombudsman
PO Box 6806
Wolverhampton
WV1 9WJ
Tel : 0300 555 0333
Email: enquiries@legalombudsman.org.uk
Website: www.legalombudsman.org.uk

If you decide to make a complaint to the Legal Ombudsman, you must refer your matter to the Legal Ombudsman within one year from the act/omission or within one year from when you should reasonably have known there was cause for complaint.